FAQ’s

Q: How safe are your bounce houses/inflatables?
A: Bounce houses/inflatables are safe as long as the rules are followed. As with any playground equipment, everyday bumps and bruises are possible. The main rule is parental supervision. Most incidents in this industry occur from unsupervised bouncers. So grab a chair and watch your children entertain themselves for hours (and then sleep all night). We also do our part in reducing the possibility of injuries. Safety is our number one concern.

All of our inflatables are equipped with:

  • Secure double stitched safety netting keeping kids in bounce area
  • Safe flame retardant 18 oz. heavy duty PVC vinyl
  • Safety step at entrance of jump house for safe entry and exit
  • All of our install technicians are properly trained and carry safety checklists, which are completed every time a bounce house is installed.

Q: How clean are your bounce houses/inflatables?
A: We are very aware of germs that live and breed in areas that are frequented by children.  Therefore we clean and sanitize our jump houses at the end of each rental.

Q: How many children can bounce in a bounce house at one time?
A: Only compatible age groups and sizes should play in the unit at the same time.

A good rule of thumb is:

  • Under 8 years old – 6 to 8 children
  • 9-12 years old – 5-6 children
  • Teens – 4 teens

Q: Am I able to set up an inflatable on pavement or rocky areas?
A: The safest surface to set up on is grass.  Inflatables can be set up on cement and pavement but not on rocky areas or areas with sharp objects.

 

Q: What do I need to do before the delivery crew arrives to set up equipment?
A: We recommend the following guidelines:

  • Ensure the set up area is absolutely clear of debris, high grass, sticks, animal droppings, etc.
  • Ensure if there is a balance that you have the payment ready upon delivery.
  • Ensure there is an electrical source within 50-100 ft of inflatable. Some units may require 20 amps.
  • Wet units require a water hook-up
  • Ensure that you or another property owner is there upon delivery to sign paperwork and rental agreement.

Q: What if I need a generator?
A: We have generators available for $50 each. This covers the cost of the gas to run the generator.

Q: How long does it take to set up a bounce house?
A: Set up time varies from 20 mins for a simple bouncer to 30-40 mins for a slide. More time is needed for multiple units and tents. The delivery crew will also need time to review the Safety Checklist, Rental Agreement and other paperwork.

Q: If I rent tables and chairs, who sets them up?
A: You are responsible for setting up your tables and chairs. The delivery crew will drop off and pick up tables and chairs. However, we can, for an additional fee (20% of the rental cost) set them up for you. This special arrangement must be communicated to the event coordinator when reserving your chairs and tables. In addition, after your event, you are responsible for folding all tables and chairs and placing them neatly under cover to await pick up.

Q: If we rent linen, do we need to wash them before returning them?
A: No. Our staff will take care of laundering linen.

Q: How far in advance should I place my reservation?
A: We are more than willing to rent you a bounce house several months in advance or a couple of hours in advance however, the sooner you reserve, the more likely you are to secure the particular rental equipment you want.

Q: How can I reserve a bounce house today?
A: At PartyDown4Less.com we are here waiting for your call seven days a week. Please call us at (386) 754-9393 or send us an email at partydown4less@yahoo.com.

Q: What forms of payment do you accept?
A: We accept cash, credit/debit cards or checks. Checks require government identification (drivers license) and are subject to fees if returned for insufficient funds.
Personal checks are not accepted on the day of delivery. We do accept organization checks (churches, schools, businesses) on the day of delivery with prior approval.

Q: How do I go about making a deposit?
A: There is a minimum $50 deposit required to secure price, date & equipment.  A deposit must be made within 48 hours of placing the reservation. We are unable to hold equipment if a timely deposit is not placed. The deposit is deducted from the balance due.

To make your deposit, first, make sure you have contacted a sales team member via telephone or email and provided them with the necessary reservation information (equipment needed, dates, directions, delivery time, etc.).

Next, make your $50 deposit by doing one (1) of the following:
Providing credit or debit card information to us over the phone OR
Mailing a check or money order to the address below OR
Dropping off payment at our location.

We are located 4.7 miles south of the Columbia County Fairgrounds on 247 (Branford Hwy). We are located on the left.

Our address is:
Party Down 4 Less
5353 SW SR 247
Lake City, FL 32024

When dropping of a payment, if an employee is not available, you may place deposit/payment in an envelope with your name, phone number and event date written on the outside of the envelope.  There is a gold drop slot located on the blue garage door for your convenience. Please do not place payments in the postal mailbox, as it is illegal and unsafe to do so. Use the gold drop slot only if there is no one available. We will contact you to confirm receipt of the payment.

Q: After I have paid the deposit, how can I pay the balance?
A: You may pay the balance by doing one (1) of the following:
Pay the balance in CASH ONLY at the time of delivery. When your units have been set up and the crew reviews the safety rules and contract, you may pay them at that time. Please have exact change since the crew does not travel with change. They will provide you with a receipt. OR
Mailing a check or money order so that we receive it at least a week prior to your event date. We need enough time to receive the check and process it. You may mail it to the address below. OR
Dropping off balance at our location prior to the event date. If you are paying the balance by check, it needs to be dropped off at least a week prior to the event. We are located 4.7 miles south of the Columbia County Fairgrounds on 247 (Branford Hwy). We are located on the left.
Providing credit or debit card information to us over the phone prior to the day of delivery.

Our address is:
Party Down 4 Less
5353 SW SR 247
Lake City, FL 32024

When dropping of a payment, if an employee is not available, you may place payment in an envelope with your name, phone number and event date written on the outside of the envelope.  There is a gold drop slot located on the blue garage door for your convenience. Please do not place payments in the postal mailbox, as it is illegal and unsafe to do so. Use the gold drop slot only if there is no one available. We will contact you to confirm receipt of the payment.

Q: Where are your delivery areas?
A: We service Columbia County and surrounding areas. Contact us for delivery fee information.

Q: What are your policies for inclement weather?
A: Sometimes the weather puts a damper on plans. If you contact us prior to delivery and cancel your reservation due to inclement weather, your deposit or payment is refundable or can be used as a credit for a future or rescheduled party.

As long as it is not raining, thundering, or winds do not exceed 20 mph we can deliver and set up our inflatables. If there is a threat of inclement weather and you choose for us to come and set up the equipment and payment is made, we DO NOT refund any charges.

We will work with you the day of your rental if threatening weather is present or approaching.

Q: What is your cancellation policy?
A: Easy, give us a call or send us an email. If you need to reschedule your reservation we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. The sooner we know about the need to reschedule the more flexible we can be.